1-800

Have you ever been put on hold when you called a company? Should I even bother to ask? Of course you have been put on hold. In this day and age, you often spend more time on hold than you do talking to a live person.

Not that I am complaining, too much. With out the ability of being put on hold, you would have to keep on re-dialing the number, until a line became free. No, the on hold system is better than nothing at all.

I do have one big complaint, though. When ever you are on hold for a few minutes, a message comes on about how This call is very important to us, please stay on the line and somebody will get to you shortly. In the history of time, has this message ever made anybody stay on the line, because after hearing it, they know that somebody will get to them shortly? Hah! All it really serves to do is mess up speaker phone users. When played on speaker phones it often makes you run back to your phone because you think somebody has finally picked up!

Even better is when you hear the message while on hold on a 800 tech support number. Sure, this call is real important to them, they just love helping irate customers who have been on hold for half an hour (costing them big money in phone bills every second they have been hold).